We want to inform you of a temporary issue affecting some orders placed through our website. Due to a recent change in the UPS API, shipping costs may not appear at checkout for certain orders.
Please rest assured—we are actively working on a solution and expect to have this resolved as soon as possible. In the meantime, if shipping doesn’t calculate at check-out we will follow up with your shipping costs separately before processing your order. Tracking will still be sent via email once shipping is added to the order and your order is processed.
If for any reason your ordering is not able to process, please reach out via Smart Ticket (Store Order Inquiries) or call 937-433-3140 for support.
We sincerely appreciate your patience and understanding as we work through this unexpected change.