Good morning,
Unfortunately there is currently an error occurring within LabCorp’s system causing our accounts results to not process into our system from which we send them to your individual PMA sites. Our programmer is currently working with LabCorp’s tech support to get this resolved, as well as our LabCorp representative is doing everything she can to ensure this is handled with the upmost urgency. We have determined this started on June 10, 2020 and was not able to be resolved over the weekend so they are still focusing on it this morning. As soon as this is taken care of, all results will be posted immediately for your review. I apologize for the delays this may be causing with your patients and we know how important these results are. Thank you for your patience as we work through this unfortunate situation.

Thank you,
Your Science Based Nutrition Team

Edit: As of late in evening on Monday June 15, 2020 this issue was resolved. All results have been posted pending they had a patient profile properly set up in the system. If you are still missing results, please verify you have a patient profile properly set up for this patient in your PMA website and then submit in a “Looking for Test Results” inquiry in SmartTicket. Thank you.

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